Data collected when you subscribe to Green Grass Broadband Ltd.
When you subscribe to GGB, you provide us with your name and address, phone numbers, email address, subscription package details (and others if their personal information is provided by you).
Primarily we ask for this data in order to supply our services and to send you occasional emails highlighting product offers or sharing information about our services. This data is kept secure and is held locally and offsite.
We also maintain a log of internet use (by IP addresses) including data usage for no more than 12 months.
We will never share this information with any third party, unless required by law.
If you wish to review the information we have about you on your user account please email Ayhan@greengrassbroadband.com
If you are a client of Green Grass Broadband, we will continue to contact you via email, phone or SMS with Invoices, Invoice reminders and other information regarding the services we supply to you.
Data collected via cookies and Third Party identifiers
We collect data about our site usage as described below. We do not collect or store any data about visitors to our site other than for the specific purposes of improving visitors’ experience of the site and making it more effective.
We do not share any visitor data (nor any customer data however that customer interacts with us) with any third party other than as described below. We do not share or sell any such data with or to any third party in pursuance of their marketing of their own products or services.
We use Google Analytics and other analytics packages to analyse the use of our site. We do not share any data we collect with any third parties for the purposes of marketing their own products. Any data collected is used to identify how website visitors come to the site (whether by referral, cost per click advertising or, for example, clicking on links contained in emails we send to customers who have signed up to receive emails from us) and their behaviour on the site. All data captured in this way is anonymous.
We use Google Analytics and other analytic packages to analyse the use of our site. We (via Google) collect:
- visits, clicks and conversion statistics
We also use 3rd party cookies to identify (anonymously) the number of visitors and conversions (sales) generated by affiliate partner sites for the purposes of attributing referral fees to those affiliates sites.
If you wish to opt out of Google Analytics’ tracking please follow this link
You can manage the data that Google uses to determine ads presented to you by Google searches here
We store your payment details both locally and offline. As payments received by GGB are made by Standing Order we do not hold any of your bank details.
Deletion of data
Should you decide, for any reason, at any time, that you wish us to delete any data we hold about you from our records, please email us at Ayhan@greengrassbroadband.com telling us this is the case and we will carry out your request within ten working days.